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There are currently five job posts in the Job Bank. Please forward posts to Darci Chuba at dchuba@claim.org POST 1 Position Title: Director - Field Claims LOCATION: Springfield, MA COMPANY BACKGROUND: MassMutual Financial Group Chartered in 1851, Massachusetts Mutual Life Insurance Company (“MassMutual” or the “Company”) is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The Company has a long history of financial strength and strong performance, paying dividends to eligible participating policyholders every year since the 1860s. MassMutual is headquartered in Springfield, Massachusetts and its major subsidiaries include OppenheimerFunds, Inc., Babson Capital Management LLC, Cornerstone Real Estate Advisers LLC, Baring Asset Management Limited and First Mercantile Trust Company. MassMutual Financial Group (“MMFG”) is a marketing name for Massachusetts Mutual Life Insurance Company and its affiliated companies and sales representatives. MMFG is a global, diversified financial services organization providing life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, annuities, investment management, mutual funds and trust services to individual and institutional investors. With whole life insurance as its foundation, the company’s strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual, or its subsidiaries, also have operations in Asia, Europe and Latin America. MassMutual has maintained some of the highest financial strength ratings in any industry, and is committed to maintaining a position of preeminent financial strength by achieving consistent, long-term profitable growth. In total, MassMutual worldwide insurance in-force was $532 billion at the end of 2009, and assets under management were $420 billion. Premium and other deposits totaled $27 billion for 2009. MassMutual is ranked 93 on the Fortune 500 list and was also named one of Fortunes “Most Admired” companies. POSITION SUMMARY Disability Income Benefits is responsible for the timely, accurate and empathetic payment of disability benefits to over 6900 claimants. OVERALL RESPONSIBILITIES Responsible for meeting cycle time, customer satisfaction and Quality Assurance objectives for the field claim function, while promoting alternative claims resolution strategies, supporting all audit and Sarbanes Oxley activities, and maintaining the security/privacy of customer information. Position will manage to established budget and unit cost rates, while implementing Lean Six Sigma (projects & “everyday”), and supporting submission/implementation of employee ideas that contribute to realized efficiency gains and/or service improvements. Position will also lead or participate in projects, as well as execute the company’s Performance Evaluation Process, reward and recognize performance, retain top talent, implement succession plans, develop staff and continuously improve employee engagement levels. CANDIDATE QUALIFICATIONS • Bachelor’s Degree strongly desired • Disability insurance claims and in particular, field claims, experience strongly desired • Well-developed leadership skills • People management and development experience • Ability to foster collaborative relationships • Strong written and oral communication skills • Keen attention to detail • Demonstrated creativity and willingness to challenge the status quo • Ability/willingness to travel up to 20% a month, and to work off hours as required • Experience in managing a remote staff a plus LEADERSHIP IMPERATIVES: a leader at MassMutual… • Creates an environment of trust through integrity – always models and requires uncompromised ethics and fair treatment, demonstrates inclusiveness, cultivates openness and a free exchange of views, honors commitments, walks the talk, is genuine and always respectful.
• Inspires high performance, demands accountability – communicates a compelling vision, instills a winning spirit, fosters collaboration, clearly defines expectations, delivers candid feedback, proactively develops peop0le including people who are different, models a strong work ethic and commitment to results, holds self and others accountable.
• Insists on timely, high-quality decision making – focuses relentlessly on critical priorities, breaks down silos, empowers others, demonstrates strategic thinking and sound judgment, advances fact-based decisions and financial discipline.
• Drives diversity and innovation – builds and supports a diverse workforce and sales force that reflects the marketplace we serve, seeks out and values diverse viewpoints and perspectives, anticipates opportunities, initiates improvements that create stakeholder value, stimulates creativity, shows courage to challenge the status quo, leads people through change.
• Champions business understanding – challenges internally-focused thinking deeply understands and educates the organization on; policyholder/customer expectations, the external environment, Company strategies, and how the team impacts enterprise success.
WINNING WAYS:
COMPENSATION We pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance and 401(K). TO APPLY: If you would like to apply to this position please click here. If you are already registered on our site, hit the “Apply” button at the top left corner of the page, login our site and apply directly to the job.
If you are not registered on our site, please hit “Apply” at the top left corner of the page and click register. You will receive via email an acknowledgement of your registration.
The email acknowledgement will include a link that must be clicked and/or copied and pasted into your browser in order to complete registration. The link is only valid for 24 hours. Once you have completed the registration process, go to www.massmutual.com log in to our site and search for job number 50252526 and "APPLY".
In addition, if you would like to learn more about MassMutual, please visit www.massmutual.com .
MassMutual is an Affirmative Action/Equal Employment Opportunity Employer (M/F/V/D). ADA requirements available on request
If you feel you need an accommodation to apply for one of our open positions, please contact us at (413) 744-6825. Posted 08/11/2010 POST 2 Generali USA Life Reassurance Company (Generali USA) is proud to be recognized as one of the industry’s top professional life reinsurers. At the heart of our success is a commitment to identify customer needs, and to apply our knowledge, skill, and creativity to solve customer challenges. Generali USA is a wholly owned subsidiary of Assicurazioni Generali S.p.A., which is one of the largest, most stable insurance companies in the world today. Generali USA has the following open position: Position Title: Claim Consultant
POSITION OBJECTIVE The Claim Consultant position provides: 1) The timely and accurate review, settlement and payment of assumed reinsurance claims; 2) The timely and accurate settlement of ceded reinsurance claims and 3) Prompt and accurate communication to reinsurance clients and retrocessionaires regarding the status of assumed or retroceded claims. AREAS OF RESPONSIBILITY 1. Assure that claims from ceding company clients are properly evaluated so that they represent valid claims (e.g. they are for covered policies, the documentation provided is complete and corresponds to the relevant treaty provisions). EDUCATION AND/OR EXPERIENCE REQUIRED Four year college degree or TO APPLY Posted 08/10/2010 POST 3 Title: Vice President, Account Operations (Claims and Member Services) LOCATION: New York, NY OVERVIEW: My client is a service organization that provides health insurance claim filing/ombudsman services. Its customer (member) base is comprised of: Individuals, Providers, Corporate Benefits Dept's, Insurance Brokers, and Accountants/Business Managers who need to or desire to out-source the paper-work, tracking and reconciliation of health claims expenses submitted for payment to Insurers/Payors. My client employs experienced health claims examiners and auditors to ensure that all of its customers' submitted claims are processed and calculated correctly by the Payors, abiding by the insurance coverage provisions and in compliance with all State and Federal Reg's. I have been asked to find an experienced and well qualified health claims operations management person to oversee this operation. REQUIRED BACKGROUND AND SKILLS: Well-qualified candidates will have over 10 years of experience working within a health insurance claims processing and customer service environment, at least 5 years of which will have been in a leadership position. He/she will be exceptionally well versed in all aspects of health insurance plans, policies, and practices. Optimal candidates will bring the following skills, as well as the ability to identify and cultivate such skills within other team members: · Excellent PC skills and working knowledge of MS Office, including Excel · Excellent communication skills both verbal and written · 5 plus years experience in claims management including appeals · Detailed knowledge of health insurance products · Strong knowledge of health insurance financial arrangements · Strong knowledge of health insurance contracts and riders · Strong knowledge of mandates (federal and state) · Experience and knowledge with Coordination of Benefits · Excellent interpersonal skills and a collaborative management style · Strong knowledge of HIPAA compliance · Interaction with DOBI is a plus · Ability to challenge and debate issues of importance with insurance carriers · Strong ability to manage team members, and identify and cultivate talent My client offers a competitive compensation and benefit package, as well as the opportunity for personal career growth within this rapidly expanding organization. TO APPLY: Please email your resume and contact instructions to:
Jerry Leeds, FLMI, ALHC Principal
Leeds and Leeds Posted 08/09/2010 POST 4 Title: LTD Claims Technical Lead LOCATION: Phoenix, AZ
Reliance Standard Life Insurance Company (Reliance Standard), a wholly-owned subsidiary of Delphi Financial Group, Inc. (NYSE:DFG), is a leading insurance carrier specializing in innovative and flexible employee benefits solutions including disability income and group term life insurance, a suite of voluntary (employee paid) coverage options and fully integrated absence management. Reliance Standard currently has an outstanding opportunity at its Phoenix Matrix Office for an LTD Claims Technical Lead. This individual is responsible for all technical aspects of claim handling and adjudication within a Long Term Disability (LTD) Claim Unit. He/She will ensure that quality standards are met through clear communication of expectations, analysis and enhancement of workflows, identification and addressing opportunities for improvement in examiner and unit technical performance, and effective, claim specific direction. DUTIES AND RESPONSIBILITES:
EDUCATION, QUALIFICATIONS & EXPERIENCE
TO APPLY: Interested candidates, please apply online at www.reliancestandard.com/careers or email resume to hr.careers@rsli.com. Posted 07/27/2010 POST 5 Title: Supervisor of Life Claims & Disbursements LOCATION: Halifax, Nova Scotia Manulife Financial's Individual Insurance organization is a leading provider of insurance products to Canadian families, individuals and businesses. We are recognized in the marketplace for our innovative products, excellent service and professional, expert advice.
QUALIFICATIONS: As the preferred candidate, you possess:
TO APPLY: If you would like to be considered for this opportunity, please apply online by visiting www.manulife.com. Click on “Careers” and then “Current Opportunities” and apply to the Supervisor, Life Claims and Disbursements – Individual Insurance #1001762 posting before June 29, 2010. Manulife Financial is a leading Canadian-based financial services group serving millions of customers in 22 countries and territories worldwide. Operating as Manulife Financial in Canada and Asia, and primarily through John Hancock in the United States, the Company offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners. Funds under management by Manulife Financial and its subsidiaries were Cdn$446 billion (US$440 billion) as at March 31, 2010. Posted 06/21/201
All postings will remain for 60 days unless otherwise noted
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