​We are fortunate to have a deeply committed Board of Directors with a wide breadth and depth of experiences, representing all of the facets of our industry. These individuals are charged with leading the ICA and overseeing the various committees assigned to different facets of claims administration.
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Consisting of the Officers of the Association, the immediate Past President, and seven members at large, this group meets regularly to discuss the action items for the organization. Both the officers and the members at large are elected by the membership at the Annual Meeting.

Officers

Board President

Timothy Quick, MBA, ALMI, ACS
Swiss Re Life and Health 

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Vice President

​Cindy Sumner, FLMI, FLHC, ACS
​​Texas Life Insurance Company

Treasurer

Lindsey Lajoie, MBA
Symetra

​Secretary

Enrique Monzon, PMP, ALMI, ACS
​Pan-American Life Insurance Group

Board of Directors

Monica Clink, FLMI, FLHC, AALU, FFSI, PCS, AAPA, AIRC, ARA, HIA 
Immediate Past President | ​Optimum Re Insurance Company

Marlon Fearon, FLMI, ALHC, UND, ACS
Swiss Re Life and Health

Kristy Helkenn, CLMS, DIA, DHP, HIA
Guardian Life

​​Kim Houston, ACS, AIAA, ALHC
Primerica Life Insurance Company

​​Anthony Joseph
Nationwide Insurance

​​Anita Kulakowski
​Integrated Benefits, Inc. 

​​Erick Soeth
​Diligence International Group

​Will Stahn
Everlake Life Insurance Company

Ex-Officio Education Committee Chair​​​
Robyn Miller
Nationwide Insurance