Schedule
Tuesday, 28th at 10:00 AM - 11:00 AM
Opening Keynote Session Sponsored by FastTrack
Keynote Session with Lt. General Russell Honore'
Tuesday, 28th at 11:00 AM - 12:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Advanced Claims Roundtable
Beating the Odds: Winning the LTC Fraud Case
Evolving Impact from the Pandemic on Behavioral Health
Tuesday, 28th at 12:00 PM - 12:30 PM
Networking Break Sponsored by FINEOS
Tuesday, 28th at 12:30 PM - 1:30 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Psychological Autopsy A Forensic Profile in Suicide Cases
Complex Claims
SSA at Home? Taking a Look at SSDI Updates in an Unprecedented Time
Tuesday, 28th at 2:15 PM - 3:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Unraveling Complex Fraud Schemes in Long Term Care & Other Combo Products
Managing a Claims Department: Thriving or Just Keeping Your Head Above Water
The Medical Impact of COVID-19
Tuesday, 28th at 3:15 PM - 4:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
All You Can Learn Buffet
Managing a Multigenerational Workforce
Next-Generation Claims Journey - Digitized and Automated
Wednesday, 29th at 11:00 AM - 12:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Working from Home Alone
Rescissions----Your Greatest Challenge & Your Greatest Risk
The COVID Impact on Policy Provisions
Wednesday, 29th at 12:00 PM - 12:30 PM
Networking Break Sponsored by EvolutionIQ
Wednesday, 29th at 12:30 PM - 1:30 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Fighting Fraud: The Journey from Claim to Litigation
From Caterpillar to Butterfly: Digital Transformation in the Claims Experience
What Life & Health Insurance Companies Don't Know About Forgery Can Cost Them Millions
Wednesday, 29th at 2:15 PM - 3:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Funeral Funding
The Art of the Interview - Enhanced Claimant Communications
Competing Claims and Interpleaders
Wednesday, 29th at 3:15 PM - 4:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Supplemental Medical Fraud: The Extra Paycheck
COVID-19 Impact on Claims
Understanding Disability Claim Trends During Uncertain Times
Wednesday, 29th at 4:15 PM - 5:00 PM
ICA Annual Business Meeting (ICA Members Only)
Thursday, 30th at 11:00 AM - 12:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Reinsurance Discussion - All are welcome!
Competing Claims
Disability investigations…back to the future!
Thursday, 30th at 12:00 PM - 12:30 PM
Networking Break Sponsored by FastTrack
Thursday, 30th at 12:30 PM - 1:30 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Annuity Roundtable
Complex Claims Roundtable
A Case of Suicide: Notes from Florida's First Federal Zoom Jury Trial
Thursday, 30th at 2:15 PM - 3:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
Living in a Techno World - Technology and Tools used for Good and Bad in a Virtual
Nomadic Claims: Investigational and Legal Considerations
Take this Job and Change it! How has COVID and the Pandemic impacted the disability determination?
Thursday, 30th at 3:15 PM - 4:00 PM
Concurrent Sessions 1
Concurrent Sessions 2
Concurrent Sessions 3
It takes a village to fight fraud
Claim Time Service
Mediating and Arbitrating in a Virtual World
