ICA Jobs: Our Member Job Bank

An important part of our mission to connect and empower our members is to provide them with robust career building and networking opportunities. To that end, we offer a comprehensive, updated job bank that lists open positions in other member organizations.

As equal opportunity employers who greatly value diversity and an environment built on respect and inclusivity, our members are dedicated to providing fulfilling career paths, competitive salaries and benefits packages, and ongoing opportunities for growth and advancement.

How to Post a Position

Posting is easy. If you’d like to post an open job position in the ICA Job Bank, please email it to Sibel Clifford, Director of Membership and Operations, at sclifford@claim.org. As a member, your posts are free and will remain on the site for 60 days.

Non-members can also post ICA jobs! There is a $250 fee to post for 60 days. Beyond job postings, there are many reasons to join the ICA, among them access to research and white papers/reports, exclusive educational opportunities and a chance to collaborate with other member organizations to share best practices and other ideas.

Open Positions

Disability Claims Examiner | FTJ | Posted: 11/7/2023

Location: Kansas City/Remote

Responsibilities:
Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets. The Disability Claims Examiner is responsible for the accurate and timely processing of disability claims. The Disability Claims Examiner is expected to provide courteous and prompt response to customer inquiries.

  • Verifies the accuracy and receipt of all required documentation for each claim submitted.
  • Evaluates claims for benefit payment according to policy provisions and assures that the system processes each claim correctly.
  • Communicates with insureds, agents, providers, attorneys, and employers.
  • Documents the claim and image systems in an accurate manner.

Click here to learn more about this opportunity.

Sr Claims Practice Leader – Supp. Health | Symetra | Posted: 10/9/2023

Location: USA/Remote

Responsibilities:
In this role, you will contribute and facilitate the development, implementation and ongoing management of claim strategy, processes and supporting tools for Supplemental Health. You will also provide risk management expertise and identify best practices for claims. In addition, you will lead enhancement initiatives, coach others in doing the same, and support business growth/sales efforts by ensuring a differentiating customer experience.

Click here to learn more about this opportunity.

Life – Claims Examiner | Symetra | Posted: 10/4/2023

Location: USA/Remote

Responsibilities:
-You will provide claims assistance as directed including sole responsibility for researching, recording, and reporting findings from DMF monthly runs across both life and retirement divisions.
-You will maintain individual life waiver of premium, individual disability income and various accelerated benefits reports and databases including monthly reviews and administration.
-Prepare communication for initial death claims and follow-ups claims communications for our customers for at least two of the claims divisions.
-Provide claims assistance by communicating with our customers both via written letters and verbal communication.
-You will act as an accuracy check for keying of ACH payments to customers and maintains both ingoing and outgoing communication coordination.

Click here to learn more about this opportunity.

Claims Analyst (Analyst I) | Optimum Re Insurance Co | Posted: 9/26/2023

Location: Hybrid/Dallas

Responsible for timely handling and adjudication of claims, including some complex claims.

Responsibilities:
-Perform various duties relating to life, accidental death, waiver of premium, and critical illness claims including (1) setting up and reviewing for completeness and accuracy, (2) verifying consistency with policy contract and treaty provisions, and (3) approving payment or denial
-Adjudicate most basic claims, including smaller contestable claims
-Answer most claims related questions from clients
-Create and maintain monthly and quarterly reports for our retrocessionaire partners
-Communicate with ceding company and internal clients as needed
-Train and support clerical staff as needed

Click here to learn more about this opportunity.

Leave Specialist | Fullscope RMS | Posted: 8/16/2023

Location: We support US virtual working arrangements in the contiguous 48 states.

The Leave Specialist acts under the general supervision of a Senior Manager managing claims by conducting thorough reviews and investigation, determining what additional resources are needed, sending timely appropriate notifications, adhering to applicable state, federal, and local regulations, and determining eligibility and benefits for FMLA, PFL, ADA and other leave programs.

Click here to learn more about this opportunity.